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Hi. We’re Trextel.
It’s nice to meet you.

Trextel, a Connext company, is an expert in solving the complexity of multi-location, multi-device, network design, technology deployment and management. Unlike traditional MSPs, we blend advanced WAN management and large-scale technology design and deployment expertise with a strategic focus on customer success. Our approach ensures your network isn’t just managed; it’s built and optimized for peak performance and innovation, today and tomorrow.




Led by devotion
and industry prowess

Jason Morrow

Co-Founder, CEO

Jason Morrow is co-founder and CEO of Trextel, an MSaaS company dedicated to redefining software that keeps global communities connected and empowers the future of business for a real-time world. As the key leader guiding Trextel’s corporate strategy and vision, Jason brings nearly 25 years of experience in technology and communication management to this dynamic industry.

An entrepreneur with a heart for helping others, Jason is highly engaged with his church and multiple charitable organizations, including iServe Ministries and Compassion International. Through his connection to community, Jason has sponsored child development centers in the Philippines and brought his infectious passion for community to the culture of Trextel, where employees regularly engage in volunteer drives and a wide range of community outreach programs.

Jason received a Bachelor of Business Administration and Management from Samford University in Birmingham, Alabama. He currently resides in Northeast Atlanta, GA with his wife Becky and their three sons.

Chris Damico

Co-Founder, CSO

Chris Damico is co-founder and Chief Strategy Officer (CSO) at Trextel and is responsible for corporate strategic direction. Chris works closely with the senior leadership team to create the company’s long-term and short-term initiatives and guide the company through the planning process. Chris works directly with the sales, marketing and software teams, to drive clarity, alignment and growth.

Chris has been an investor and strategic partner for Trextel since its founding in 2008. He brings over 20 years of executive experience to our management team. Chris has served as a senior executive of two multiple growth companies where he led GTM, sales, marketing, and product direction.

Chris is active in several charitable and mission-based organizations across the southeast. Chris is married with three children and currently lives in Roswell, GA.

Joe Macchiarella

Chief Operating Officer

Joe is an accomplished Chief Operating Officer known for his strategic acumen and expertise driving solutions that scale. With a relentless commitment to transforming the customer experience, Joe leads our sales and operational teams to deliver unparalleled customer excellence. With a proven track record of scaling managed services practices, he leverages 25 years of experience in establishing well-defined, repeatable business processes with a software-led focus, positioning Trextel as the ultimate solution for our customers.

Before joining Trextel, Joe held key positions at industry-leading organizations such as Stratix Corporation, Cbeyond, Goldman Sachs, and Harris Corporation. During his tenure at Stratix Corporation, Joe spearheaded the growth of the mobile operations organization, achieving a remarkable revenue growth rate of over 400% in just five years. Moreover, under his leadership, the company consistently attained industry-leading Net Promoter Scores (NPS), highlighting his unwavering commitment to exceptional customer satisfaction.

Joe's unwavering dedication to customer satisfaction is deeply ingrained in his DNA, as is his ability to motivate and foster the professional development of those around him. He embraces a disciplined approach, emphasizing the importance of people, process, and product as the three pillars of his blueprint for success. By cultivating a culture focused on these core principles, Joe ensures that Trextel remains at the forefront of innovation and maintains its position as the ultimate solution provider for our customers.

Joe loves to focus as much of his personal time as he can to his Family first, and then to baseball. Often, being able to combine the two as they love traveling with him for the many competitive men’s baseball tournaments he plays in both locally, and throughout the country.

Chris Garrett

Chief Information Officer

Chris Garrett joined Trextel in 2018 as Director of Customer Support Services, and quickly proved his capabilities, leading to his promotion to Senior Director of IT and Engineering in 2019.

In his current role, Chris serves as the Chief Information Officer, leading the Engineering, IT and Product teams and is responsible for driving the success of critical projects across the company.

With over 25 years of experience spanning various industries, Chris is a highly competent and talented technical executive. He is renowned for his ability to enhance business functionality by implementing efficient procedures and processes with solutions drawing on multiple core competencies.

Throughout his career, Chris has demonstrated expertise in strategic planning, enterprise system planning, disaster recovery, change management, IT migrations and integrations, performance evaluation, and compliance assurance. His deep understanding of these areas has consistently contributed to the success of the organizations he has worked with.

One notable achievement is Chris's instrumental role in conceptualizing, designing, developing, and instantiating, Intellitrex, Trextel's connectivity business intelligence platform. His innovative technological skills have been pivotal in ensuring the platform's effectiveness and efficiency, driving its growth, and enabling seamless operations.

Overall, Chris Garrett is a visionary leader and technologist, consistently leveraging his vast knowledge and expertise to deliver outstanding results and drive business success.

Craig Henry

EVP, Strategic Partnerships

Craig Henry is EVP of Strategic Partnerships and is responsible for the growth and satisfaction of Trextel’s customers and partners. With over 25 years of executive experience in technology and communication management, Craig leads Trextel’s most valued business relationships.

Shortly after Trextel was founded 2008, Craig joined Trextel in 2009 and quickly began implementing a sales strategy to accelerate growth. After graduating from the University of Georgia in 1995, he spent 14 years with another local Atlanta IT firm as one of their top sales leaders.

Craig and his wife, Julie, live in Johns Creek, GA with their two children (James & Grace). The Henrys are active members of Perimeter Church and the Atlanta Athletic Club in Johns Creek.

Alicia Picard

VP, Customer and Employee Engagement

Alicia Picard is an accomplished leader who joined Trextel in 2020. As the Vice President of Customer and Employee Engagement, Alicia is dedicated to leading customer success, and support, and fostering a culture of engagement and development among Trextel's employees.

With over 15 years of expertise in customer experience and customer success, Alicia has been instrumental in helping leading brands enhance their customer journey by prioritizing people, products, processes, and technology. Her strategic approach involves understanding customers' needs, setting key performance objectives, and implementing action plans to drive continuous improvement. Throughout her career, Alicia has gained extensive industry experience across various sectors, including Retail, Restaurant/QSR, Grocery, Auto Service, Communication Technology, Financial, and Market Research. Her diverse background enables her to bring a wealth of knowledge and best practices to her role at Trextel.

Alicia is a proud graduate of the University of Alabama, where she embraces the spirit of "Roll Tide!" Beyond her professional pursuits, she actively engages with charitable organizations, demonstrating her commitment to making a positive impact in the community. Alicia resides in Georgia with her husband and son, and she embodies the personal motto of "encourage one another and build each other up," fostering a culture of support and growth within the organization.

Randy Arendell

Director, Sales Operations

Randy Arendell is Trextel’s Director of Sales Operations, responsible for increasing the productivity, efficiency, and effectiveness of the sales teams, thus working to improve the overall impact sales has on the business. He brings to this role a variety of experiences at Trextel – business development, solutions engineering, managed services and customer success – as well as a number of years in the telecommunications industry, beginning with a sales role at a small CLEC in 1998 before moving on to roles at BellSouth, AT&T, and finally Trextel in 2014.

Randy graduated with an MBA from Northeast Louisiana University (ULM, today) a few months after he and his wife Lisa married in 1996. He was born in Shreveport, LA where he returned with Lisa after their first child was born in 1999. They reside there still, along with Layla, their youngest of three daughters. The whole family is active in church and various other activities (Lisa loves to dance; Layla is a 3rd degree black belt in Tae Kwon Do). Randy teaches and trains Brazilian Jiu-jitsu five days/week and enjoys the rest of his non-working time simply being with family.

Valerie Aladesuyi

Human Resources

Valerie joined Trextel in 2019 as head of Human Resources. Valerie is a dedicated human resources professional with over 15 years of experience in human resource management, strategies, employee relations, policies and procedures, recruiting, benefits, performance management, multi-state payroll processing, multi-state employment laws and compliance.

Valerie's proven leadership in executing and implementing employee engagement tools, onboarding processes, benefits, compensation policies and processes has driven a positive culture shift at Trextel.


To be the most trusted technology services company in North America.


Listen First

Execute with Intention

Adapt to Change

Develop Relationships


Before we move forward, we must look back.


Trextel managed services practice acquired by Connext, a portfolio company of Garden City Equity, bringing the two companies “back together,” creating an IT technology design and deployment platform able to provide a complete lifecycle of services to national chains with multi-site footprints.


Trextel launches new brand identity and messaging to align its unified WAN optimization engine, IntelliTrex, with businesses supporting WAN devices.


Trextel divests its deployment and service division to further its strategic focus on its unified WAN optimization engine, IntelliTrex.


Trextel launches new unified WAN optimization engine, IntelliTrex, bringing unparalleled, scalable support to critical WAN management operations.


Trextel is named one of the Inc. 5000 Fastest-Growing Private Companies.


Trextel begins developing IntelliTrex after discovering a lack of effective software to meet its WAN management needs.


Trextel launches its managed services division to meet customer demand and diversify revenue, furthering its work with the largest global telecommunications carrier.


Trextel is founded to address growing communication needs around key network management transformations, delivering network design and deployment in support of carriers, VARs, MSPs, and multi-location enterprise networks.


While still attending Samford University, Jason Morrow launches a technology services company to support one of the largest international telecommunications carriers.


Empowering social good.

Trextel is committed to connecting with our local and global community as responsible corporate citizens. We are proud to support the following organizations through donations, drives, and other volunteer activities.

Interested in joining us? Visit our Careers page.