Healthcare Technology Services

Healthcare Technology Services

Do you have dispersed locations and wide area networks?

Focus on patient care while we handle your voice, data & security systems.

Each industry experiences its own technology challenges, but healthcare might have the toughest ones today.

 
Growing quantities of electronic health records (EHR), strict HIPAA requirements for confidentiality of patient information and modern billing systems demand improved IT infrastructure. So does the growing use of mobile technology by both patients and providers.
 
And since that same infrastructure also supports critical elements of care, it must be redundant and continuously monitored to make sure that it’s up and running — without interruption and without exception.
 
Evolving delivery models also strain IT resources. Emphasis on convenience, customer service and price transparency has given rise to multi-location urgent and retail care centers, outpatient clinics and other niche providers to suit consumer preferences.
 
With more patient choice, healthcare providers are more interested in the customer experience. Keeping patient amenities such as wi-fi networks available and secure is key to making that experience enjoyable and producing high online provider ratings and repeat customer visits.
 
As if those considerations weren’t enough, add into the mix an uncertain legislative environment and the always-pressing need to control costs. They make a complex situation even more complicated.
 

How Trextel Can Help

 
That’s where we come in. Trextel can take those and other IT challenges posed by multi-site, multi-platform IT deployments off your hands, leaving you free to focus on serving patients and growing your business. We’ll install and upgrade your network, voice and data systems and security to help you operate, communicate and collaborate effectively both today and tomorrow.
 

Design and Deploy

 
We’re experts in large-scale deployments across dispersed locations. Both new office openings and technology retrofits are our specialties, as are mobile deployments and cellular strategies.
 
Whatever your need, Trextel’s success is built on our proven project management approach and our deeply experienced team of industry consultants. Our approach delivers unbiased, best-of-breed recommendations for multi-site, multi-platform deployments. We ensure that your project is done right the first time – meeting every aspect of your time, budget and technology specifications.
 
Combine this with our white glove installation process that we’ve built and refined through tens of thousands of installations across the U.S. and Canada. You can’t be everywhere – but we can. More than 5,000 field engineers are at the ready to execute remote site surveys or install equipment to ensure every new location opening or retrofit meets your high standards of excellence. We ensure that every deployment is designed and executed with precision so you can breathe easy.
 

Monitor and Manage

 
With business locations spread all over the place, it’s critical that every remote network runs at peak performance. When it comes to patient care, there’s no time for downtime. Trextel keeps all your remote locations running at peak performance, with monitoring and management for every layer of your IT and network infrastructure.
 
Trextel’s cloud-based Network Management System proactively monitors every network and device – delivering performance reports and alerts to maintain SLAs and improve operational efficiencies. Our state-of-the-art Network Management System provides total dashboard visibility into network, device and carrier performance for your widely dispersed, remote locations. Comprehensive Help Desk and hardware maintenance services give hands-on response to every remote location.
 

And enterprise customers and rapidly growing organizations rely on Trextel’s managed lifecycle services, including comprehensive account management, stewardship reviews, technical consultations, audits and vendor and carrier management. We ensure singular ownership of the performance of your remote IT infrastructure – from edge devices and systems to the entire enterprise WAN.

Trextel Monitoring Solution Eases Healthcare Provider’s Pain


A national healthcare provider had experienced unprecedented growth while adding over a thousand clinics across the country. Tired of the overwhelming number of support tickets and virtually endless costs involved with attempting to handle the wide area network management internally, the company instead opted to bring in Trextel as a trusted partner to resolve their pain.

 

Trextel’s engineering team rapidly implemented a monitoring solution and deployed it to over 2,100 locations across the United States. In addition, Trextel developed custom APIs, enabling integration into the customer’s Remedy ticketing system.

 

Less than a year after the kickoff, the customer was so happy with their Trextel services, they decided to expand their relationship with Trextel beyond managed services into video surveillance and digital signage.

SOLUTIONS REQUIRED

  • solution iconManaged Services
  • solution iconVideo Surveillance
  • solution iconDigital Signage
  • solution iconProject Management