When it comes to successful franchises, uniformity is key. This applies to technology too.
Successful franchises consistently deliver the same experience, every day, from every location. And, as with any business these days, technology plays a significant operational role.
Across the organization, from front-of-the-house customer service to back-office financial and reporting systems, and the communications that keep them all flowing, technology plays a critical role in new store openings and business continuity.
Franchisees have a lot on their plate; worrying about technology should be the least of their concerns. Outsourcing the deployment and management of vital technologies is a cost-effective approach that allows franchisees to focus on growing their business and delighting customers. This is especially true for franchisees with remote, dispersed locations where experienced IT support can be difficult to source.
We have experience helping franchisees expand and get to market faster with replicable technology installation processes and project management methodology specific to new store openings. We also help franchisees by managing and monitoring their networks, with on-demand, on-site tech support whenever there is an issue.